Privacy Policy

Privacy Policy

We wrote this policy to help you understand what information we collect, how we use it and what choices you have about it. As we are a webshop, some of the concepts below are technical, but we’ve tried our best to explain things in a simple and clear way (that way we can also understand it ourselves). We welcome your questions and comments on this policy and suggestions on how we can improve it.

We make a business from selling you our Games and related product and services to you. We do not sell the personal information of our customers and visitors.

Data we collect

All personal data we collect is done with your knowledge as you are part of the collection process. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address. We’ll use this information for various purposes such as:

  • Send you information about your account and order.
  • Respond to your requests.
  • Process payments and prevent fraud.
  • Comply with any legal obligations we have, such as calculating taxes.

We’ll also use cookies to keep track of cart contents while you’re browsing our site. We also collect other cookie data. To find out more about how we use cookies, and your choices about how we use them, please see our Cookies Policy.

Data our website providers collect

Automattic

This site has been created using the WordPress platform which is run by Automattic. WordPress does not collect any personal data. The privacy policy of Automattic is found here.

Google Site Kite

We use Google Site Kite to collect user data. This data is transferred to Google. By using this site, you accept that data is collected and shipped to Google. More info is found here: https://sitekit.withgoogle.com/

Google webfonts

We use web fonts provided by Google. (We would prefer to pay for it with money rather than paying with data. Regrettably, this is not possible.)

When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. We believe that this constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/. An excerpt states:

“The Google Fonts API is designed to limit the collection, storage, and use of end-user data to what is needed to serve fonts efficiently.” “[…] requests for fonts are separate from and do not contain any credentials you send to google.com while using other Google services that are authenticated, such as Gmail.” “The font files themselves are cached for one year […] When millions of websites all link to the same fonts, they are cached after visiting the first website and [the] result is that website visitors send very few requests to Google”

Paypal

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information We do not receive any information on your Credit Card data – the data is collected and stored by Paypal. Please consult the PayPal Privacy Policy for more details.

Woocommerce

We use Woocommerce’s plugin to drive our storefront. Woocommerce’s privacy policy is to be found here.

What we do with the data we collect

We only use the info we collect to send you the products you order. We have a legitimate interest for using your info in these ways. If prompted by law enforcement (e.g. the police or courts) with legitimate request, we will assist them as well.

Transferring your information

Net Zero Game ApS runs a Danish website and webshop but caters to a worldwide audience. By using our products or services, you authorise us to transfer and store your information outside your home country, if not Denmark, for the purposes described in this Privacy Policy.

Choices you have about your info

Our goal is to give you simple and meaningful choices regarding your information. We strongly support settings such as limit ad tracking on iOS, Ad personalisation on Android devices as well as Do Not Track in browsers. You also have choices available to you through the device or software you use to access our site. For example: The browser you use lets you control cookies or other types of local data storage, and your mobile device lets you choose how and whether your precise location, photos, contacts and other data are shared with us.

How and when we share information

In general, we don’t share your information.

We only share information with law enforcement agencies or government agencies if we believe that disclosure is reasonably necessary to comply with a law, legislation, regulation, or legal request or to protect the safety, rights or property of the public, any person or Net Zero Game ApS, or to detect, prevent or otherwise address fraud and security.

If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, or similar transaction or proceeding that involves the transfer of the information described in this Privacy Policy, we would share your information with a party involved in such a process under confidentiality only.

How long we keep your information for

We only keep your information for as long as we need it to provide our products to you and fulfil the purposes described in this Privacy Policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll remove it from our systems.

Children’s information

You may only use our webshop if you are over the age at which you can provide consent to data processing under the laws of your country. If you are a parent and you learn that your child is using our webshop and you don’t want them to, please contact us.

Your options

You have options in relation to the information that we have about you. To exercise these options, please visit your account settings and, if you still need help, then contact us:

  • Request access to the information we collect and hold about you. We’ll share this with you within 10 days of you asking us for it.
  • Have your information corrected or deleted. You can update your information on your profile or delete your data by closing your account.
  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you newsletters. If you opt out of receiving marketing messages from us, we may still send you important updates about your account.

Data Protection Officer (DPO)

If you have any questions about our data processing activities in relationship with GDPR, the data controller you should contact is Net Zero Game ApS, a Danish company with its registered office at Amaliegade 6, 2.tv., DK-1256 Copenhagen K, Denmark. You can also contact our appointed Data Protection Officer who is located at the same address.

If you think we haven’t complied with relevant data protection laws, you have the right to lodge a complaint with the European Data Protection Commission or with your local supervisory authority.

How we make changes to this policy

We may change this policy from time to time. If we do, we’ll post any changes on this page. If you continue to use our site after the changes come into effect, you agree to the new Privacy Policy.


Last updated: 4th May 2022t